Privacy Policy

Sumaq Partners LLC, doing business as Sumaq Partners AI (“Sumaq Partners AI,” “Sumaq,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.sumaqpartnersai.com, communicate with us, schedule a consultation, or otherwise interact with our services.

 

1. Information We Collect

 

We may collect personal information that you voluntarily provide to us, including:

• Name

• Email address

• Telephone number

• Company or business information

• Information submitted when scheduling a consultation

• Messages, inquiries, and other information you choose to provide

• Communications between you and Sumaq Partners AI

We may also automatically receive limited technical information when you use our website, such as device, browser, IP address, and website usage information, through Wix and technologies necessary to operate and secure the website.

 

2. How We Use Your Information

 

We may use the information we collect to:

• Respond to inquiries and requests

• Schedule and manage consultations and appointments

• Provide information about our services

• Communicate with prospective and existing clients

• Provide customer service and support

• Send appointment confirmations, reminders, scheduling updates, and other communications you have requested or consented to receive

• Operate, maintain, secure, and improve our website and services

• Maintain business and communication records

• Prevent fraud, misuse, or security incidents

• Comply with applicable legal and regulatory requirements

Where required, we will obtain appropriate consent before sending marketing or promotional communications.

 

3. SMS and Mobile Communications

 

If you provide your mobile telephone number and separately consent to receive text messages from Sumaq Partners AI, we may send SMS communications consistent with the consent you provided.

Depending on your selection, these communications may include appointment confirmations and reminders, scheduling updates, responses to inquiries, service-related communications, follow-up communications, or marketing and promotional messages.

Consent to receive SMS messages is not a condition of purchasing goods or services from Sumaq Partners AI. Message frequency may vary. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP. You may reply HELP for assistance.

Additional information about our SMS program is provided in our Terms & Conditions.

 

4. Mobile Information and SMS Consent

 

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing with subcontractors in support services, such as customer service, is permitted. All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

 

5. How We Share Information

 

We may share personal information with service providers that perform services on our behalf or help us operate our business, website, communications, and technology infrastructure.

These providers may include website hosting and technology providers, communications and customer relationship management providers, scheduling providers, payment processors when applicable, and other vendors necessary to provide our services.

For example, our website is hosted through Wix, and certain business communications and customer relationship management functions may be provided through GoHighLevel/LeadConnector and related service providers.

These providers may process information only as necessary to perform services for us and subject to their applicable contractual, privacy, and security obligations.

We may also disclose information when reasonably necessary to comply with law, legal process, regulatory requirements, enforce our agreements, protect our rights or the rights of others, investigate fraud or security concerns, or in connection with a merger, acquisition, financing, reorganization, or sale of all or part of our business.

As stated above, SMS opt-in data and consent are not shared with third parties or affiliates for marketing or promotional purposes.

 

6. Cookies and Website Technologies

 

Our website is hosted on Wix and may use cookies and similar technologies that are necessary for website functionality, security, performance, and user experience.

At this time, Sumaq Partners AI does not intentionally use connected third-party advertising or marketing pixels such as Meta Pixel or TikTok Pixel on this website. If our use of analytics, advertising, or tracking technologies materially changes, we may update this Privacy Policy and provide any consent mechanisms required by applicable law.

Your browser may allow you to control or block certain cookies. Disabling cookies may affect some website functionality.

 

7. Data Retention

 

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain appropriate business records, provide services, resolve disputes, enforce agreements, and comply with legal or regulatory obligations.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

 

8. Data Security

 

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or loss.

However, no website, electronic communication, or data-storage system can be guaranteed to be completely secure.

 

9. Your Privacy Choices and Rights

 

Depending on where you reside and applicable law, you may have rights concerning your personal information, which may include requesting access to, correction of, or deletion of certain personal information.

You may also withdraw consent where processing is based on your consent, subject to applicable legal limitations.

To make a privacy-related request, contact us at connect@sumaqpartnersai.com.

We may need to verify your identity before processing certain requests.

 

10. Email Communications

 

You may opt out of promotional email communications by using the unsubscribe method provided in the applicable email or by contacting us at connect@sumaqpartnersai.com.

We may still send non-promotional communications when appropriate, such as responses to requests, service communications, transaction-related messages, or other communications necessary to our business relationship.

 

11. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, or services.

Sumaq Partners AI is not responsible for the privacy practices, content, or security of third-party websites or services. We encourage you to review their privacy policies before providing personal information.

 

12. Children's Privacy

Our website and services are intended for businesses and adults and are not directed to children under 13.

We do not knowingly collect personal information from children under 13 through our website. If we learn that such information has been collected, we will take reasonable steps to delete it as appropriate.

 

13. Changes to This Privacy Policy

 

We may update this Privacy Policy periodically to reflect changes in our business practices, services, technology, or legal requirements.

When we make material changes, we may post the revised Privacy Policy on this page and, where appropriate, provide additional notice.

 

14. Contact Us

 

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact:

Sumaq Partners LLC
Sumaq Partners AI

​1539 Coat Ridge Rd, Herndon, VA 20170

Email: connect@sumaqpartnersai.com
Website: www.sumaqpartnersai.com